The XiO Cloud® service is Crestron' unifying IoT (Internet of Things) based platform for remotely provisioning, monitoring, and managing Crestron devices across an enterprise or an entire client base. Supports a direct device-to-cloud connection via the Microsoft® Azure® software IoT Hub without requiring any additional hardware.
The Support license is an add-on to the Endpoint Management license that provides support and monitoring functionality for all devices in a room.